Shipping and delivery
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At B7R Print we deliver your products to your customers quickly and safely, with a professional experience from the moment of printing until they are received.
1. Service area
- We deliver orders to every city and region of the Kingdom of Saudi Arabia.
2. Delivery time
- An order arrives within 5 days at most of being received, printing time included.
- The time may differ in exceptional circumstances such as public holidays or pressure on the carriers.
3. Carriers and tracking
- We work with trusted local carriers to keep delivery fast.
- When an order ships, the customer receives a tracking number to follow the shipment directly.
4. Shipping costs
- The shipping cost is calculated automatically when the order is created and shown clearly before it is deducted from the wallet.
- We offer preferential rates through our partnerships with the carriers.
- Fees may differ by the chosen carrier and delivery method.
5. Delivery attempts
- Every shipment gets 3 delivery attempts from the carrier.
- If the customer has not received the order after these attempts, the order is cancelled and its value is not refunded.
- The customer is responsible for entering a correct address and a working mobile number so that delivery succeeds.
6. Returns and compensation
- All our products are made to order, so we do not accept returns or exchanges once an order has been fulfilled.
- Compensation or a reprint happens only when the fault is ours, such as a printing defect or damage to the product.
- When the fault is ours: we reprint and reship for free, or refund the amount paid, depending on the case.
- A complaint must be raised within 10 days of receiving the order, with photos that show the problem.
